{"product_id":"never-lose-a-customer-again","title":"Never Lose a Customer Again","description":"\u003cp\u003e\u003cspan class=\"a-text-bold\"\u003e\u003c\/span\u003eDiscover how to transform one-time buyers into devoted customers through Joey Coleman's proven methodology. This business guide reveals the critical First 100 Days after purchase—when customer emotions shift from excitement to doubt. Coleman identifies eight distinct emotional phases customers experience and provides actionable strategies to navigate each stage, from initial acclimate through final advocacy. Learn how industry leaders like Hyatt, Zappos, and NASA implement his system using in-person interactions, email, phone, mail, video, and thoughtful gestures. Whether you're managing a solo venture or a large enterprise, Coleman's research-backed approach demonstrates how anticipating customer needs\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Bookstree","offers":[{"title":"Default Title","offer_id":45250783903881,"sku":null,"price":8.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0734\/4114\/9065\/files\/71NbtpFz3gL._SX342.jpg?v=1770812228","url":"https:\/\/bookstreelb.com\/products\/never-lose-a-customer-again","provider":"Bookstree","version":"1.0","type":"link"}